360-degree customer experience
Keep a customer means consolidate the relationship and the exchange flow with him. The Customer Experience starts with the purchase but it doesn’t finish with that action. Nowadays technology makes easier the acquisition, the interpretation and the usage of information about the clients that can be turned into fidelization actions and if you don’t act like this, then there will surely be some competitor that will do that in your place.
We project and manage promotion, loyalty and rewards programs both online and offline.
Through a proprietary web-based platform we can offer to the corporate marketing function an interactive tools actually useful to monitor more than one promotion, proposed to more than one customer segment, all at the same time. From the sell in and sell out analysis, to the online presentation of rewards catalogs: this is just a little part of what this tool can do for your business.
"We never disregard someone who shows us a lovely attention"
Mark Twain